Thank you for shopping at Diva Biba Fashion House. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing Time

• Orders are processed within 2–5 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an email confirmation once your order has been dispatched.

Shipping Destination We currently ship across India only.

Shipping Time Since our products are sourced and shipped from China via CJ Dropshipping, please expect the following delivery timeframes:

Please note: These are estimated timeframes and may vary due to customs clearance, public holidays, or other unforeseen delays.

Shipping Charges

• Shipping charges are calculated at checkout based on your order and location.
• Free shipping may be available on orders above a certain amount (if applicable).

Customs & Import Duties

• All orders are shipped from China and may be subject to customs inspection.
• Import duties, taxes, or customs fees (if any) are the responsibility of the customer.
• We declare all shipments at their actual value as required by law.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order using the tracking number on the carrier's website or via our store.

Delays & Lost Shipments

• We are not responsible for delays caused by customs, natural disasters, or courier issues beyond our control.
• If your order has not arrived within 30 days of the estimated delivery date, please contact us and we will investigate with the supplier.

Wrong Address Please ensure your shipping address is correct at the time of placing the order. We are not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us For any shipping-related queries, please reach out to us at:

• Email: mail@divabiba.com
• Website: divabiba.com